Some time ago I bought two SoundTouch 10 speakers which I use in a stereo pair configuration. If you are running two different SSID's (network names) in your home then that could likely also be related to the problem. 1 year ago. If the system or AirPlay device is not connected or has poor connectivity to the network, move it closer to the router (Note: The distance between system and device is not … Tap to unmute. For SoundTouch Portable systems, hold the Aux button for about 15 seconds until the display turns off. They must both be in range of the router), Check that the date on the AirPlay device is set correctly, On the AirPlay device, close the music app and/or iTunes, wait 10 seconds, then reopen the app and try again, On the AirPlay device, turn Wi-Fi off and back on, Reboot the AirPlay device by powering it off and back on again, Reboot your router by disconnecting it from power for 30 seconds, Reset your SoundTouch system by disconnecting the power cable for 30 seconds. Lifestyle 550 Lifestyle 600 If a Wi-Fi extender must be used, we generally reccomend that it be configured with the identical settings to the main router: The same SSID, encyption type, and password should be used. You can also control directly from some of your favorite streaming services. AirPlay is not supported by all SoundTouch systems. So SoundTouch users will now be able to start music on their iPhone and have it play back on the Bose speaker. There are no details on when that update might roll out. However, Apple device owners can use Apple AirPlay 2 to group the Wave SoundTouch music system with Bose Home Speaker family products for multi-room synchronised playback. If you have one of these speakers, you can check for the update by logging into the SoundTouch app and accepting the update. If you are not sure whether your Bose SoundTouch devices support AirPlay, you could do as the above steps do to check the result. Sort by. Bose has taken to its community support forums to confirm that it will roll out AirPlay 2 support for its SoundTouch speakers by the end of February 2020. In the post Bose said: Hey everyone, We had every intention to release Airplay 2 in 2019 and we apologize it was not … Reboot your router by disconnecting it from power for 30 seconds. Reboot the AirPlay device by powering it off and back on again. The products cannot be grouped together through a Bose app. Doesn't include soundtouch speakers. Do the issues continue if you use an Ethernet cable to test the speaker in a hardwired configuration temporarily. AirPort Express AirPort Express was Apple's networking accessory, but the company is bringing that product to the end of its life. SoundTouch products use the SoundTouch app, while the Bose Home Speaker family uses the Bose Music app. Back and better than ever with Bose Sleepbuds™ II. Thanks, we appreciate the additional feedback you’ve provided, Click here for more information on the types of cookies we use and how to change your cookie settings, SoundTouch® 20 Series II Wi-Fi® music system, SoundTouch® 30 Series II Wi-Fi® music system, SoundTouch® Stereo JC Series II Wi-Fi® music system, In the SoundTouch app, select the menu icon (≡) in the upper-left corner, Select “Settings > Speaker Settings” and select your SoundTouch system with AirPlay, From the Speaker Details screen, select “Advanced Setup”, Set the AirPlay Optimization [AirPlay Optimisation] toggle to the right to enable it (, iOS devices cannot stream to both AirPlay 1 and AirPlay 2 speakers simultaneously, You can either stream to one speaker compatible with AirPlay 1, or you can stream to one or more speakers compatible with AirPlay 2. While they work fine with Spotify, I’m dying to have them work with Apple Music (and my Apple ecosystem in general), preferably through Airplay 2. Make sure you have one of the following systems that support either AirPlay 1 or AirPlay 2: Systems with AirPlay 1 Bose has announced that AirPlay 2 support is coming to its SoundTouch speakers by the end of February 2020. (Note: A guest network is considered a different network, even if it’s transmitted by the same router or access point), Make sure VPN, remote desktop or other virtual software is not in use, Check that both the AirPlay device and the SoundTouch system are within range of the wireless router. Does the Netgear broadcast the Same SSID (network name) as the Freebox router, or an alternate name? Last but not least, Bose announced that it's working hard to bring AirPlay 2 support to SoundTouch customers, although the US company didn't offer a timeline for the release. Reset your SoundTouch system by disconnecting the power cable for 30 seconds. If your Netgear Extender devices is broadcasting a different SSID, then your phone will break Airplay communication with the SoundTouch speaker whenever it changes access points for better signal. If the UPDATE button appears grayed out, there is no update currently available for your system. Bose began roll out of firmware update 24.0.7 on Tuesday, with AirPlay 2 expected to reach all of the below devices by February 25: SoundTouch 10; SoundTouch 20 Series III; SoundTouch 30 Series III

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